shipping & delivery

  

Free shipping on orders over $350 (within Australia)

 

Shipping charge of $12 on orders under $350 (within Australia)

 

International Shipping charges: 

Express:       $35.00 (under 500g)

                      $75.00 (600g -1.5kg)

 

Shipping within Australia:
  • Deliveries are shipped via Australia Post (local and international) with a tracking number emailed to order recipients.
  • Our delivery terms apply to all offers and agreements relating to the sale and delivery of products purchased via any of the byfreer sales channels.
  • byfreer website prices include Australian goods and services tax (GST) and are stated in $AUD. (currency conversion tab on website)
  • byfreer reserves the right to change, limit or terminate any special offers or discounts at any time.
  • byfreer orders are concluded and considered complete upon recipient's receipt of email confirmation (ie; all emails are date and time stamped) which includes tracking number for the shipment.
  • Upon receipt of byfreer email confirming package tracking number recipient assumes all responsibilities for package received.
  • Please note that until a purchaser has received tracking confirmation it is still possible to cancel an order.
  • byfreer strongly recommend shipments be addressed to a home or office location.
  • byfreer does not recommend specifying a PO box as delivery address. 
  • deliveries are concluded on business days (ie; Monday to Friday).
  • All national (Australia wide) shipments are sent to Australia Post (using their express post facility) and may require a recipient signature, unless otherwise specified by the recipient, to acknowledge and confirm receipt of the package.

 

International shipping:
  • Shipping charges for deliveries outside Australia: express shipping charges are based on weight.*byfreer only ship Express Post and specify recipient signature is required.
  • Australia Post Express Post are the nominated carriers.
  • other charges relating to orders from outside Australia: any VAT/GST, import taxes and duties applied by a country, state or territory are to be paid by the customer. all shipments will be arranged/shipped as Duty Not Paid. 

 

secure website payment processing is available using: 
  • byfreer website uses Shopify/Stripe payment gateway.
  • Major credit cards including AMEX, Visa and Mastercard.
  • Afterpay.