shipping & delivery
- Free shipping on orders over $350 (within Australia)
- Shipping charge of $12 on orders under $350 (within Australia)
- International Shipping charges:
- express $35.00 (under 500g)
- express $75.00 (600g -1.5kg)
Shipping within Australia:
- Deliveries are shipped via Australia Post (local and international) with a tracking number emailed to order recipients.
- Our delivery terms apply to all offers and agreements relating to the sale and delivery of products purchased via any of the byfreer sales channels.
- byfreer website prices include Australian goods and services tax (GST) and are stated in $AUD. (currency conversion tab on website)
- byfreer reserves the right to change, limit or terminate any special offers or discounts at any time.
- byfreer orders are concluded and considered complete upon recipient's receipt of email confirmation (ie; all emails are date and time stamped) which includes tracking number for the shipment.
- Upon receipt of byfreer email confirming package tracking number recipient assumes all responsibilities for package received.
- Please note that until a purchaser has received tracking confirmation it is still possible to cancel an order.
- byfreer strongly recommend shipments be addressed to a home or office location.
- byfreer does not recommend specifying a PO box as delivery address.
- deliveries are concluded on business days (ie; Monday to Friday).
- All national (Australia wide) shipments are sent to Australia Post (using their express post facility) and may require a recipient signature, unless otherwise specified by the recipient, to acknowledge and confirm receipt of the package.
International shipping:
- Shipping charges for deliveries outside Australia: express shipping charges are based on weight.*byfreer only ship Express Post and specify recipient signature is required.
- Australia Post Express Post are the nominated carriers.
- other charges relating to orders from outside Australia: any VAT/GST, import taxes and duties applied by a country, state or territory are to be paid by the customer. all shipments will be arranged/shipped as Duty Not Paid.
- secure website payment processing is available using:
- byfreer website uses Shopify/Stripe payment gateway.