shipping & delivery
free shipping on orders over $300
shipping charge of $10 on orders under $300
International Shipping charges:
- shipping within australia:
- deliveries are shipped via australia post (local and international) or DHL (overseas) with a tracking number emailed to order recipients.
- our delivery terms apply to all offers and agreements relating to the sale and delivery of products purchased via any of the byfreer sales channels.
- byfreer website prices include australian goods and services tax (GST) and are stated in $AUD. (currency conversion tab on website)
- byfreer reserves the right to change, limit or terminate any special offers or discounts at anytime.
- byfreer orders are concluded and considered complete upon recipients receipt of email confirmation (ie; all emails are date and time stamped) which includes tracking number for the shipment.
- Upon receipt of byfreer email confirming package tracking number recipient assumes all responsibilities for said package.
- Please note that until a purchaser has received tracking confirmation it is still possible to cancel an order.
- byfreer strongly recommend shipments be addressed to a home or office location.
- byfreer does not recommend specifying a PO box as delivery address.
- deliveries are concluded on business days (ie; monday to friday).
- all national (australia wide) shipments are sent australia post (using their express post facility) and may require a recipient signature, unless otherwise specified by the recipient, to acknowledge and confirm receipt of package.
- International shipping:
- shipping charges for deliveries outside australia: express shipping is $35AUD per package. * byfreer only ship Express Post and specify recipient signature is required.
- DHL Express and australia post express post are the nominated carriers.
- other charges relating to orders from outside australia: any VAT/GST, import taxes and duties applied by a country, state or territory are to be paid by the customer. all shipments will be arranged/shipped as Duty Not Paid.
- secure website payment processing is available using:
- byfreer website uses Shopify/Stripe payment gateway.
- major credit cards including Amex, Visa and Mastercard.