shipping & delivery

 

 

free shipping on orders over $300 
(within australia)

 

shipping charge of $12 on orders under $300
(within australia)

 

International Shipping charges: 
Express:       $35.00 (under 500g)
                      $75.00 
(600g -1.5kg)

 

  • shipping within australia:
    • deliveries are shipped via australia post (local and international) or DHL (overseas) with a tracking number emailed to order recipients.
    • our delivery terms apply to all offers and agreements relating to the sale and delivery of products purchased via any of the byfreer sales channels.
    • byfreer website prices include australian goods and services tax (GST) and are stated in $AUD. (currency conversion tab on website)
    • byfreer reserves the right to change, limit or terminate any special offers or discounts at anytime.
    • byfreer orders are concluded and considered complete upon recipients receipt of email confirmation (ie; all emails are date and time stamped) which includes tracking number for the shipment.
    • Upon receipt of byfreer email confirming package tracking number recipient assumes all responsibilities for package received.
    • Please note that until a purchaser has received tracking confirmation it is still possible to cancel an order.
    • byfreer strongly recommend shipments be addressed to a home or office location.
    • byfreer does not recommend specifying a PO box as delivery address. 
    • deliveries are concluded on business days (ie; monday to friday).
    • all national (australia wide) shipments are sent australia post (using their express post facility) and may require a recipient signature, unless otherwise specified by the recipient, to acknowledge and confirm receipt of package.

 

  • International shipping:
    • shipping charges for deliveries outside australia: express shipping is $35AUD per package. * byfreer only ship Express Post and specify recipient signature is required.
    • DHL Express and australia post express post are the nominated carriers.
    • other charges relating to orders from outside australia: any VAT/GST, import taxes and duties applied by a country, state or territory are to be paid by the customer. all shipments will be arranged/shipped as Duty Not Paid. 

 

  • secure website payment processing is available using: 
    • byfreer website uses Shopify/Stripe payment gateway.
    • major credit cards including Amex, Visa and Mastercard.
    • Afterpay.