shipping & delivery

• shipping within australia:

• deliveries are shipped via australia post (local and international) or DHL (overseas) with a tracking number emailed to order recipients.
• our delivery terms apply to all offers and agreements relating to the sale and delivery of products purchased via any of the byfreer sales channels.
• byfreer website prices include australian goods and services tax (GST) and are stated in $AUD. (currency conversion tab on website)
• byfreer reserves the right to change, limit or terminate any special offers or discounts at anytime.
• byfreer orders are concluded and considered complete upon recipients receipt of email confirmation (ie; all emails are date and time stamped) which includes tracking number for the shipment.
• Upon receipt of byfreer email confirming package tracking number recipient assumes all responsibilities for said package.
• Please note that until a purchaser has received tracking confirmation it is still possible to cancel an order.
• byfreer strongly recommend shipments be addressed to a home or office location.
• byfreer does not recommend specifying a PO box as delivery address. 
• deliveries are concluded on business days (ie; monday to friday).
• all national (australia wide) shipments are sent australia post (using their express post facility) and may require a recipient signature, unless otherwise specified by the recipient, to acknowledge and confirm receipt of package.

• International shipping:

• shipping charges for deliveries outside australia: express shipping is $35AUD per package. * byfreer only ship Express Post and specify recipient signature is required.
• DHL Express and australia post express post are the nominated carriers.
• other charges relating to orders from outside australia: any VAT/GST, import taxes and duties applied by a country, state or territory are to be paid by the customer. all shipments will be arranged/shipped as Duty Not Paid. 

• secure website payment processing is available using: