try byfreer at home - on us
why not experience byfreer. in the comfort of your own space? it is important to us that you find the perfect style and fit when shopping with us online.
order up to three pieces to try at home, delivered free of charge. style them together or mix and match with your own wardrobe. return anything you don’t wish to keep — just follow our return guidelines below. you only pay for what you love.
how it works
add to aart: use the try at home button when adding items to your cart.
checkout & authorisation: we temporarily freeze the full amount on your card to reserve your items. it will show as pending in your account, but not paid. you won’t be charged until you decide to keep the items.
receive and try: once your order arrives, you will have 4 days to try on the items.
complete order: during your trial, try with mirra will contact you via SMS and email. you will receive a link to access the customer portal where you can select whether you wish to keep or return your ordered items. you'll only be charged for the items you decide to keep.
*service available australia wide only.
returns
return Guidelines:
If you choose to return any items, please post them to the following address before your trial period ends:
to: byfreer
address: 443 Oxford St, Paddington NSW 2021
phone: 0412 598 839
if you’re unable to return within the time-frame mentioned above, please email us right away
at online@byfreer.
all items must be returned in their original, and unwashed condition. returns showing any signs of wear will be sent back to the purchaser.
please arrange your own shipping label for all returns. we recommend using express postage. a $10 restocking fee will apply if all items from the order are returned.
