at byfreer. we know that when you love a garment you will wear it, and wear it, and wear it. our mission is to make garments that you love and care for over a long time.
we also know that sometimes good garments have a chance for a second life when their first owners no longer need (or love) them.
so we’ve developed our pre-loved programme. this programme acknowledges our responsibility in building a circular fashion industry. pre-loved offers the chance to extend the lifecycle of our garments through a “take-back” system.
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faqs
what is pre-loved?
pre-loved is a collection of pre-owned byfreer. garments and accessories that need a new home. they’re ready to be loved and worn again. and again. and again.
how does it work?
bring your pre-loved byfreer. garment to our paddington store for our team to evaluate. your pre-loved pieces can also be posted to us at 443 Oxford St, Paddington, NSW 2021.
what products do you accept?
we only accept sold out, past season byfreer. pieces. garments must be in wearable condition.
please note:
we do not cover postage.
garments must be in excellent condition (no tears, no missing buttons, etc).
we do not accept items that are current stock (including sale stock)
what do I get in return?
if accepted, we offer your choice of:
50% of the resale value of the garment as a byfreer. store credit OR
30% of the resale value of the garment as cash.
what is the return policy?
we accept returns on pre-loved purchases as per our regular returns policy. read our returns policy here.
