Try Before You Buy
We have collaboration with Try with Mirra.
It is very important to us that you can confidently find the perfect fit and style when shopping with us online.
Now, you can try our products before you buy, completely risk-free!
How it Works
Add to Cart: Use the Try Before You Buy button when adding items to your cart.
Checkout & Authorisation: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
Receive and Try: Once your order arrives, you will have 4 days to try on the items.
Complete Order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Select your order and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep.
*Service available Australia wide only.
Returns
Return Guidelines:
1. Email your proof of purchase and tracking number to: online@byfreer.com
2. You will automatically be provided with a prepaid return label to stick to the parcel, please use original packaging.
3. Returns must be shipped within 3 days of requesting a return.